08.0 Use electronic mail to enhance communication skills.

The student will be able to:

1. Describe and perform e-mail capabilities and functions (e.g., create, send, & forward messages, organize email folders, manage signature and automated messages, configure message sensitivity, security and delivery options).
2. Perform e-mail activities (e.g., attach external files, save e-mail attachments, view mailbox details, schedule appointments, create contact groups).
3. Demonstrate an understanding of the ethical issues associated with electronic correspondences (e.g., employer’s ownership of email, public access of government email, appropriate uses in the workplace, phishing attacks, permanence of electronic communications on the internet).
4. Describe the need for and appropriate use of electronic mailing list software applications (e.g., listserv).

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